Product Training
Get the most out of your TechPOS products by booking a 1-on-1 meeting or staff-wide Training Session with our Technical Support Lead.
- Take a deep dive into your TechPOS suite of products
- Inquire about specific questions that pertain to your business
- Live & interactive training for all current & future staff members
- Unlimited training included w/ every subscription, at no additional cost
- Select your role below and schedule a time that’s convenient for you
Knowledge Base
Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.
- Tutorial videos and easy-to-follow articles, available at any time.
- Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
- New content added weekly!
Knowledge Base
Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.
- Tutorial videos and easy-to-follow articles, available at any time.
- Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
- New content added weekly!
Ticket Portal
The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.
- Track ticket status in real-time
- Communicate directly w/ TSR Agents through threaded conversations
- Easily oversee all tickets you or your entire organization have submitted
- Access and re-open all previously closed tickets
Live Chat
Ask questions with our in-app Live Chat Box and receive real-time responses from the chatbot or live agent.
- Live Chat w/ Agent inside your POS
- Instantly lookup Knowledge Base articles
- Submit Tickets directly w/ the Chat Bot
- Always available at the bottom-right of your screen
Engaging & Supportive
Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.
- Tutorial videos and easy-to-follow articles, available at any time.
- Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
- New content added weekly!